2511, 2020

Business communications: Teams or Meet?

By |November 25, 2020|Categories: VoIP|Tags: , , , , , , , , , |

Microsoft and Google have been competing on almost every front, and both have made big strides in machine learning, cloud computing, and productivity software. In terms of communication solutions, the tech powerhouses are also neck and neck with Microsoft Teams and Google Meet. These platforms share common calling and video [...]

411, 2020

Staying competitive using VoIP phone systems

By |November 4, 2020|Categories: VoIP|Tags: , , , , , , , |

VoIP is no longer the mysterious phone tech it was 20 years ago, and yet many businesses still fail to realize its full potential. This in part due to a lack of understanding of what internet phones can do. Read on to learn more about the benefits of VoIP. Different [...]

1610, 2020

How to tighten your VoIP systems’ security

By |October 16, 2020|Categories: VoIP|Tags: , , , , , , , , , , |

Few companies today would survive without effective, cost-efficient collaboration tools like Voice over Internet Protocol (VoIP) solutions. But like any piece of technology, VoIP systems are fast becoming an easy target for attackers. Here’s how to protect your company’s internet-based communication devices from numerous threats. What many companies don’t realize [...]

2509, 2020

Tips to avoid VoIP downtime

By |September 25, 2020|Categories: VoIP|Tags: , , , , , , |

Calamitous events such as wildfires and Category 5 hurricanes can happen at any time. If your company’s tech infrastructure isn’t prepared to weather these, it can put you out of business. One of the most essential technologies today is Voice over Internet Protocol (VoIP) telephony systems. Should a disaster knock [...]

709, 2020

How much does a VoIP system really cost?

By |September 7, 2020|Categories: VoIP|Tags: , , , , , , , |

If you’re in the market for a Voice over Internet Protocol (VoIP) phone system, you’re bound to come across solutions with similar features and add-on services. Some may offer a combination of these at a lower cost, so you might be tempted to go for the most affordable option. But [...]

1608, 2020

Improve VoIP communication by troubleshooting common issues

By |August 16, 2020|Categories: VoIP|Tags: , , , , , , |

Voice over Internet Protocol (VoIP) phone systems are cheaper and more efficient than regular phones, and businesses are quickly adopting it. However, transitioning without a plan can cause a range of issues that can catch business owners by surprise. Here are a few you should keep in mind. Any of [...]

3107, 2020

5G is set to take VoIP to the next level

By |July 31, 2020|Categories: VoIP|Tags: , , , , , , , , , , , , , , , |

Thanks to their improved speeds, greater capacity, and reduced latency, 5G networks will make VoIP even more of a must-have for businesses. Here are three ways it will do so. Mobile VoIP VoIP calls rely heavily on sufficient download and upload speeds. For example, when mobile VoIP users on 4G [...]

1007, 2020

How to choose the best VoIP system for your business

By |July 10, 2020|Categories: VoIP|Tags: , , , , , , , , |

Many industries now utilize Voice over Internet Protocol (VoIP) for better communication quality and lower communication costs. Because there are many options, choosing the right solution for your business could be overwhelming. This guide will help you decide which VoIP system suits you best. What are proprietary systems? When most [...]

2206, 2020

Advantages of call recording

By |June 22, 2020|Categories: VoIP|Tags: , , , , , , , , |

Customer service representatives are prone to errors; after all, they're only human. However, if your business is using a Voice over Internet Protocol (VoIP) system, human errors can be minimized by using call recording. Discover how this VoIP feature can enhance your employees' productivity. #1. Improve customer service One of [...]

106, 2020

What’s the difference between VoIP and VoLTE?

By |June 1, 2020|Categories: VoIP|Tags: , , , , , , , , , |

Voice over Internet Protocol (VoIP) has been around for quite some time. Businesses today prefer VoIP telephony systems over old landline phone system because the former has more features that are useful for day-to-day operations. But slowly gaining buzz is Voice over Long-Term Evolution (VoLTE). What is this new technology, [...]

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