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412, 2019

Why telephony and VoIP attacks continue

By |December 4, 2019|Categories: VoIP|Tags: , , , , , |

Hackers will never stop looking for new ways to hurt your business. One way is through launching denial-of-service (DoS) attacks on Voice over Internet Protocol (VoIP) systems. Read on for a complete rundown of this cyberthreat. Denial-of-service attacks The end goal of any DoS attack is to overwhelm a system [...]

1811, 2019

Preventing theft of service in VoIP

By |November 18, 2019|Categories: VoIP|Tags: , , , , , , , |

VoIP phone systems use the internet just like any PC. Therefore, hackers can gain access to your servers and data network through VoIP phones. Understanding how to combat theft of service in VoIP is critical, so if you want to learn how to do it, read on. What is theft [...]

3010, 2019

Why QoS matters for VoIP

By |October 30, 2019|Categories: VoIP|Tags: , , , , , |

If you are looking to deploy a Voice over Internet Protocol (VoIP) system, or planning to upgrade your existing infrastructure, consider several key factors. One of the most essential aspects you should look at is Quality of Service, or QoS. To make sure your provider will deliver optimal service with [...]

1510, 2019

Do you need VoIP this holiday season?

By |October 15, 2019|Categories: VoIP|Tags: , , , , , |

The holiday season is upon us — and businesses are likely to experience their phones ringing off the hook. As a business owner, you need to make sure that your Voice over Internet Protocol (VoIP) systems are ready to cope with the holiday rush. To ensure crystal clear calls, follow [...]

2709, 2019

VoIP on-the-go

By |September 27, 2019|Categories: VoIP|Tags: , , , , , , |

Businesses can benefit a lot from implementing a VoIP solution. However, without proper management and IT support for VoIP, you may see a negative impact on your productivity. You’ll experience limited communication from both customers and employees, especially when it comes to mobile or remote workers. The challenge is how [...]

1009, 2019

VoIP’s hold message options are easy

By |September 10, 2019|Categories: VoIP|Tags: , , , , |

A CNN survey revealed that 70% of callers in the US who are put on hold in silence hang up within 60 seconds. That’s why businesses are looking into different on-hold options to keep customers happy and are finding wonderful solutions from VoIP systems. When an operator asks a client [...]

2608, 2019

Business phones: Things you need to know

By |August 26, 2019|Categories: VoIP|Tags: , , , , , , , |

Should you consider adopting new phone systems for your business? In this article, we define the different types of phone systems, their differences in life cycles, and technology options in the past and the present. Read on to learn more. Different phone systems Telephones have come a long way from [...]

808, 2019

Cloud migration tips for unified communications

By |August 8, 2019|Categories: VoIP|Tags: , , , , |

With the increased popularity of cloud technology, the productivity benefits of cloud-based unified communications (UC) are well-known. But organizations migrating UC to the cloud must realize that its performance relies on a number of factors. If you’re considering moving your UC to the cloud, follow these tips. Opt for a [...]

2207, 2019

How to avoid common VoIP problems

By |July 22, 2019|Categories: VoIP|Tags: , , , , , , |

When it comes to saving money for small businesses, Voice over Internet Protocol (VoIP) is one solution that is all the rage. But not all VoIP systems are built the same. So when you’re ready to install this new technology for your business, here are some common VoIP pitfalls to [...]

507, 2019

Factors for selecting a VoIP system

By |July 5, 2019|Categories: VoIP|Tags: , , , , , |

Keeping in touch with people through mobile devices has become cheaper these last few years. It is not surprising to see more businesses taking advantage of these affordable and versatile communication methods. Voice over Internet Protocol (VoIP) services are a popular alternative to regular phone calls and has become a [...]

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