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1412, 2020

VoIP systems keep callers on the line

By |December 14, 2020|Categories: VoIP|Tags: , , , , |

Being put on hold can be a bothersome experience for customers. Unless they have absolutely nothing else to do, people dislike waiting for an indefinite amount of time and achieving nothing. But did you know that when you make customers wait on the other end of the line, you actually [...]

1009, 2019

VoIP’s hold message options are easy

By |September 10, 2019|Categories: VoIP|Tags: , , , , |

A CNN survey revealed that 70% of callers in the US who are put on hold in silence hang up within 60 seconds. That’s why businesses are looking into different on-hold options to keep customers happy and are finding wonderful solutions from VoIP systems. When an operator asks a client [...]

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